Summer Research: Mobile Tourism Ecosystem in New York and Italy
Tonight we are organizing a UX workshop with designers from the Experience Interaction Design Studio at RIT. We are researching the scalability of our Mobile Tourism Ecosystem Project to three locations.
- The Historic High Falls District (Rochester, NY)
- The Canandaigua Wine Trails (Finger Lakes Region, NY)
- Genoa Study Abroad Program RIT (Genoa, Italy)

Our research, design and development in these three locations are aimed to showcase location based UI, design mobile experiences abroad, and prepare our applications for the New York Works Grants Program.
Please contact bjovks at rit dot edu for more information.
Usability Testing Completed for the Global Village Prototype – for now…
Last night we were presented the results of a 10 week usability test for our location-based prototype in the Global Village at RIT. The project initiative is a part of a larger digital tourism ecosystem of products and services at RIT. The MS HCI students of the Usability Testing Class were faced with challenges. How do you sensitize subjects to interaction paradigms they never seen or used? and How do you appropriately measure serendipitous goals and interactions while having little opportunity for quantitative measure? During the presentation the Usability Testing students clearly demonstrated ingenuity and adaptiveness in both user recruitment, testing and evaluation.

The MS HCI students recruited families of perspective RIT freshman during an open house session. Each family group experienced our tourism application which focuses on serendipitous walking trajectories in the Global Village at RIT. The reactions from the families were very positive. Several groups stated that their experience coupled with their auto generated souvenirs was a great way to showcase and recruit new students to our HCI program. Our results have been submitted to NordiCHI 2012 for publication.
Thank you to all the MS RIT students and supporters who diligently fought through the adventure of testing emerging usability paradigms and prototypes!
Usability Testing for the Mobile Tourism Ecosystem Project
On Friday the 4/13/2012 from 12pm till 3pm we will be conducting our first Mobile Experiences for Tourism usability test in the Global Village at RIT. We are testing our GPS User Interface with prospective RIT freshmen and their families. Please come out and experience our mobile tourism service for yourself. Look for our welcome table just outside the entrance to the Global Village to participate.
Hope to see you there!
Google Maps 8-bit for NES and Bug Fixing
This video is yet another example that makes Google Epic. Not only does it honor one of the greatest computer systems invented – the Nintendo Entertainment System, it also demonstrates just how easy bug fixes were in the 80′s and 90′s. If only HTML 5 bug fixing in Windows Explorer was as easy. As an eight year old in the 80′s I too was able to get my nintendo up and running without knowing about debugging or trouble shooting. Don Norman describes the Nintendo as being one of the most accessible computers. You press the button it turns on. You press the button it turns off. So simple! Compare that interaction paradigm to an Apple 2GS!
Designing towards NordiCHI 2012
Between the two independent studies, courses: Mobile Experiences for Tourism, User Experience Scholarship Seminar, Intro to HCI and Usability Engineering, we are shooting to publish in NORDICHI 2012, Copenhagen, Denmark. The challenge is high but we are focusing our research and tying for a RIT HCI presence in Scandinavia this year! NORDCHI is one of my favorite conferences, great research and design, great people and great networking and learning opportunities.

Digital tourism and user experience design becoming a research focus at RIT
In the fall of 2011, I created a new course through the MS HCI program at Rochester Institute of Technology called Mobile Experiences for Tourism (MET). This course was developed with participation from the Eastern National Parks, Eastman Kodak Company and Edinburgh Napier University in the UK. Our course successfully designed solutions for several tourism locations in the Rochester area.
- The Women’s Rights Museum (National Park)
- Mount Hope Cemetery
- Historic High Falls Rochester
- Genesee Country Village Museum
This Spring 2012, we are happy to continue and expand our research and development in the digital tourism domain. We are expanding our tourism prototypes for thousands of prospective freshmen students visiting the RIT campus. Our prototype will be available for testing in the Global Village.
Our prototypes from MET are being utilized in several other MS courses. Our projects are becoming core topics for publication, Usability Testing, the User Experience Scholarship Seminar and a handful of potential capstone investigations. Stay tuned as developments continue.
The User Experience Scholarship Seminar at RIT
New Course at RIT: User Experience Scholarship Seminar is a team-centered scholarship course for any preexisting project/prototype in the HCI domain. The primary goal of this course is aimed at how to evaluate existing research projects/prototypes and prepare them for peer reviewed and disseminated ACM publication. Graduate students will be researching their project domains and creating either one full paper or one short paper and a demo/poster paper. Undergraduate students will also research their domains and create a demo or poster paper. During the quarter students will be submitting their research to leading international or domestic HCI conferences.
Starts: 13/3/2012
When: Tuesdays and Thursdays 10-11:50am
Where: Innovation Center RIT

